Knowledge index

This site provides details of our current research into Knowledge Management and Learning Organisations.

The research project aims to look at the role of Computer Information Systems (CIS) and Information Technology (IT) in the management of knowledge in a learning organisation.

The research programme covers a number of areas of concern in relationship to organisational learning and knowledge management in the organisation:

	The idea of a Chief Knowledge Officer or equivalent and s/he's rôle in the organisation
	The concept of knowledge and /or expertise centres and their rôle within the organisation
	How knowledge might be disseminated within the organisation
	How knowledge is managed within the organisation
	How the organisational culture affects knowledge sharing, dissemination and self-organisation
	Outsourcing and its effect on knowledge retention
	How change management is related to knowledge management (if at all)
	What technology and systems are utilised to manage knowledge.
	We also seek to draw out from the respondents their own concept of a learning organisation, and if they believe that they work in one, why this is the case.

We hope that at the end of the research study we are able to provide some measures of an organisation’s information capability through its knowledge management systems, and enable some classifications of organisations according to learning capability, including identification of an organisation’s understanding of its own learning capacity.

The site also provides links to papers published on our research.

If you would like to know more about our work or would be interested in participating in either our survey of organisations, or as a case study, we would be pleased to hear from you. Please contact:

Elayne Coakes at:

mailto:coakese@wmin.ac.uk

Gill Sugden at:

mailto:gill@wmin.ac.uk

Elayne Coakes and Gill Sugden are members of the Business Information Management and Operations Department of the Westminster Business School.

EC/GS