Publications:

  1. Books

Book Series Editor:   (2011,) Advances in Sociotechnology and Knowledge Development: 1st book Knowledge Development and Social Change through Technology: Emerging Studies IGI Global Publications: Hershey April

Coakes E., & Clarke S., (2005) Encyclopedia of Communities of Practice in Information and Knowledge Management IRM Press ISBN: 159140556-4

Coakes E., (2003) Knowledge Management: Challenges and Issues Hershey: Idea Press ISBN 1-931777-51-9

Lehaney B., Jack G., Clarke S., and Coakes E., (2003) Beyond Knowledge Management Hershey: Idea Press ISBN 1-59140-223-9

Coakes E., Willis D., and Clarke S., (2002) Knowledge Management in the Sociotechnical World: the Graffiti Continues London: Springer Verlag ISBN 1-85233-441-X

Clarke S., Coakes E., Hunter G., & Wenn A., (2002) Socio-Technical and Human Cognition Elements of Information Systems Hershey: Idea Books ISBN 1-59140-104-6

Coakes E., Willis D., & Lloyd-Jones R., (2000) The New SocioTech: Graffiti on the Long Wall London: Springer-Verlag ISBN 1-85233-040-6

 

  1. Chapters in books

Coakes E., & Clarke S., (2010) An Introduction to Communities of Practice in Schwartz D.G. Encyclopaedia of Knowledge Management  Hershey: IRM Press.

Coakes E. Smith P., and Alwis D., (2009)  Developing Innovative Practice in Service Industries,  In B. Whitworth, A de Moor (eds) Handbook of Research on Socio-Technical Design and Social Networking Systems IGI Publications: Hershey Ch15.

Coakes E., (2005) Communities of Practice and Technology Support In Coakes E., & Clarke S., (2005) Encyclopedia of Communities of Practice in Information and Knowledge Management IRM Press ISBN: 159140556-4 pp63-65

Coakes E., (2005) Comparison of the Features of some CoP Software In Coakes E., & Clarke S., (2005) Encyclopedia of Communities of Practice in Information and Knowledge Management IRM Press ISBN: 159140556-4 pp89-91

Coakes E., Clarke S., (2005) The Concept of Communities of Practice In Coakes E., & Clarke S., (2005) Encyclopedia of Communities of Practice in Information and Knowledge Management IRM Press ISBN: 159140556-4 pp92-96

Coakes E., & Clarke S., (2005) An Introduction to Communities of Practice in Schwartz D.G. Encyclopaedia of Knowledge Management  Hershey: IRM Press ISBN: 1-59140-573-4 pp30-33

Coakes E., Bradburn A., & Blake C., KM in a Project Climate (2005) in Jennex M., Case Studies in Knowledge Management Hershey: IRM Press ISBN: 1-59140-351-0  pp130-137

Coakes E., Bradburn A., & Blake C., KM in a Project Climate (2008) in Jennex M., Knowledge Management: Concepts, Methodologies, Tools, and Applications Hershey: Information Science Reference: Hershey 978-1-59904-933-5 pp2843-2849

Coakes J., & Coakes E., (2005) Sociotechnical Concepts applied to Information Systems in Davis G. Management Information Systems Vol VII of the Blackwell Encyclopedia of Management  C.L. Cooper, Argyris C., & Starbuck W. (eds) ISBN: 817224486X pp281-286 

Coakes E., & Willis D., (2005) Managing Large Modules  - Communication by Email or Virtual Learning Environments? in Khosrow-Pour M., Encyclopaedia of IT Hershey: IRM Press ISBN: 1-59140 pp1024-1029

Coakes E., & Willis D., (2002) Computer Mediated Communication in Universities and Further Education Establishments – a comparison of use and utility, in E.J. Szewczak & C. Snodgrass (eds) Human Factors in Information Systems Hershey: IRM Press pp106-130 ISBN 1-931777-10-1

Coakes E., & Willis D., (2002) MANAGING Large Modules – E-mail or web Sites?, in M. Aanadarajan & C. Simmers Managing Web Usage in the Workplace: A Social, Ethical and Legal Perspective Hershey: IRM Press pp235-253 ISBN 1-930708-18-1

Coakes E., Sugden G., Camilleti J-P., Russell S., Bradburn A., (2002) Managing tacit knowledge in knowledge intensive firms – is there a role for technology? in Knowledge Management in the Sociotechnical World: the Graffiti Continues, London: Springer Verlag pp185-197 ISBN 1-85233-441-X

Coakes E., & Elliman T., (2002) Stakeholders and Boundaries in Strategic Information Systems Planning: a Framework for increasing sufficiency in G. Harindranath, D. Rosenberg, J.A.A. Sillince, W.  Wojtkowski, W.G. Wojtkowski, S. Wrycza & J. Zupancic,  (eds) New Perspectives on Information Systems Development: Theory, Methods and Practice, New York USA: Kluwer Academic pp1-18 ISBN 0-306-47251-1

Coakes E., (2002) Knowledge management: a sociotechnical perspective in Knowledge Management in the Sociotechnical World: the Graffiti Continues London: Springer Verlag  pp4-14 ISBN 1-85233-441-X

Willis D., & Coakes E., (2000) Enabling Technology for Collaborative Working – a sociotechnical experience in S. Clarke & B. Lehaney (eds) Human Centred Methods Hershey: Idea Books pp119-130 ISBN 1-878-28964-0

Coakes E., Willis D., & Lloyd-Jones R., (2000) Graffiti on the Long Wall: a sociotechnical conversation in E. Coakes, D. Willis, & R. Lloyd-Jones, (eds) The New SocioTech: Graffiti on the Long Wall London: Springer-Verlag  pp3-12 ISBN 1-85233-040-6

Coakes E., &  Marchant K., (1998) The Strategic Role of Expert Systems in UK Organisations in R. Paul & S. Warwick  (eds) Modelling for Added Value  London: Springer-Verlag  pp171-76 ISBN3-540-76108-X

Coakes E., & Coakes J., (1995) BPR for developing information systems – a case study,  in M. Lee, B-Z. Barta, & P. Juliff, (eds) Software Quality and Productivity: theory, practice, education and training London: Chapman and Hall  pp45-49 ISBN 0-412-62960-7

 

  1. Articles in refereed journals:

Coakes, EW. Smith, PAC. Alwis, D., (2011),  Sustainable Innovation and Right to Market, Information Systems Management, 28 (1) pp30-42,

Duan, Y., Nie, W., Coakes E., (2010) Identifying key factors affecting transnational knowledge transfer, Information and Management,  47 (7) pp356-363

Coakes, EW. Smith, PAC. Alwis, D., (2010) Leveraging communities for Sustainable Innovation: A commentary, International Journal Of Sociotechnology and Knowledge Development 2 93) pp1-10

Coakes E ., Amar A., Granados M., Knowledge management strategy in the 21st century.( 2010) Journal of Enterprise Information Management Issue 3-4 Volume 23  ranked 1* ABS

Coakes E., Coakes J., (2010) Exploring meaning: the implications of a hyphen for socio-technical theory and practice International Journal of Sociotechnology and Knowledge Development IN PRESS

Coakes E, Coakes J., (2009)  A Meta-Analysis of the Direction and State of Sociotechnical Research in a Range of Disciplines: For Practitioners and Academics International Journal of Sociotechnology and Knowledge Development 1(1), 1-52, January-March

Coakes J., Coakes E.,  and Rosenberg D., (2008) Co-operative work practices and knowledge sharing issues: a comparison of viewpoints, International Journal of Information Management   28 (1) pp12-25 (ranked 2/3* in Assoc of Business Schools)

Coakes E., and Smith P. A., (2007) Communities of Practice and Change-Supporting Innovation Journal of Knowledge Management Practice - The Knowledge Garden: Vol. 8, Special Issue 1, May 2007 http://www.tlainc.com/jkmpv8si107.htm (ranked 8th best  of the 20 best knowledge management journals worldwide)

Coakes E and Young N., (2007) Procurement Transformation in the Immigration Directorate: the Money Tree Project Journal of Knowledge Management Practice; - The Knowledge Garden: Vol. 8, Special Issue 1, May 2007 http://www.tlainc.com/jkmpv8si107.htm

Smith PAC., & Coakes E., (2007) Gaining the Competitive Edge: Communities of Innovation Sociedad & Conocmiento 4 (7) pp8-10

Coakes E and Smith P (2007) Developing Communities of Innovation by Identifying Innovation  Champions  The Learning Organization 14(1) pp74-85 (ranked 5th best  of the 20 best knowledge management journals worldwide)

Avison, D., Bjørn-Andersen, N., Coakes, E., Davis, G.B., Earl, M.J., Elbanna, A., Fitzgerald, G., Galliers, R.D., Hirschheim, R., Iivari, J., Klein, H.K., Land, F., de Marco, M., Pettigrew, A.M., Porra, J., Stahl, B.C., Sørensen, C., Wood B., and Wood-Harper, T., (2006) Enid Mumford: A Tribute Information Systems Journal , Vol. 16 Issue 4, p343-382, (ranked 3/4* in Assoc of Business Schools) note, this article was by invitation only.

Coakes E., (2006) Storing and sharing knowledge - supporting the management of knowledge made explicit. The Learning Organization 13 (6) pp579-593

Coakes E., Bradburn A., Shearer J., Dotsika F. & Burke T., (2006) Knowledge creation and sharing mechanisms: from Heads (of Departments) to Hands (of staff) The International Journal of Knowledge, Culture and Change Management Article 4 MC04-0093-2004 Common Ground Publishing ISSN: 1447-9524 (print) ISSN: 1447-9575 (online) (ranked 13th best  of the 20 best knowledge management journals worldwide)

Coakes E., Bradburn A., (2005) What is the Value of Intellectual Capital? Knowledge Management Research and Practice 3 2 pp60-69 The OR Society (ranked 3rd best  of the 20 best knowledge management journals worldwide) (ranked 1 / 2* in Assoc of Business Schools)

Coakes E., Bradburn A., (2005) Knowledge Management Practices in Some UK Service Organisations International Journal of Knowledge and Learning 1 (4) paper 6 [online]  pp305-317 (ranked 10th best  of the 20 best knowledge management journals worldwide)

Coakes E., (2004) Knowledge Management: A Primer Communications of the Association Information Systems  14 Article 21 pp406-489 Oct (online) (ranked 2/ 3*in the Assoc of Business Schools) this article was by invitation

Coakes E., Bradburn A., & Sugden G., (2004) Managing and Leveraging Knowledge for Organisational Advantage Knowledge Management Research and Practice  2 2 pp118-128

Coakes E., & Willis D., (2004) Knowledge Management - Editorial ORInsight 17 3 pp2-3 The OR Society

Coakes E., & Sugden G., (2003) Knowledge management – a review - a web article - OR Society – http://www.orsoc.org.uk/about/topic/projects/kmwebfiles/article1.htm

Coakes E., Sugden G., & Bradburn A., (2002) Post-Industrial Economy and Competitive Positioning: the Value of Knowledge Management and Learning Organisations OR Insight 15 2 pp18-28 The OR Society

Coakes E., & Willis D., (2002) Knowledge Management - Editorial ORInsight  pp2-3 The OR Society

Bradburn A., Coakes E., D’Silva A., & Sugden G., (2002) Getting the Knowledge Habit (part2) Knowledge Management May pp18-19

Bradburn A., Coakes E., D’Silva A., & Sugden G., (2002) Getting the Knowledge Habit (part1) Knowledge Management April pp32-33

Ratcliffe-Martin V., Coakes E., & Sugden G., (2000) Knowledge management issues in universities, Vine Journal, Dec 121 pp14-19 (ranked 14th best  of the 20 best knowledge management journals worldwide)

Coakes J., & Coakes E., (2000) Specifications in Context: Stakeholders, Systems and Modelling of Conflict, Requirements Engineering Journal 5 2, pp103-113

Coakes E., & Willis D., (2000) Managing large modules via web sites, IEEE Learning Technology Newsletter 2 4 IEEE Learning Technology Task Force, Oct (online)

Coakes E., & Elliman T., (1999) The Role Of Stakeholders In Managing Change. CAIS: Focus Issue on Legacy Information Systems and Business Process Change  - Communications of the Association Information Systems 2  Article 4 July (online)

Coakes E., Marchant K., & Lehaney B., (1997) The Use of Expert Systems in Business Transformation, Management Decision Mar pp53-57 (ranked 1 /2* in Assoc of Business Schools)

Coakes E., & Lloyd-Jones R., (1997) Getting IT together: the evolving nature of inter-group relationships Information Technology in Nursing   9 5  Oct pp18-22

Coakes E., & Marchant K., (1997) Expert Systems: a Survey of UK Organisations Information and Management  Dec/Jan pp223-230  (ranked 3 /4* in Assoc of Business Schools)

 

Conference contributions

  1. Coakes E., Amar A., Granados M., (2010) How to Manage Knowledge: Learning from a Global Comprehensive Knowledge Management Survey, Academy of Management Conference, Workshop, Montreal, August

    Coakes E., Amar A., Granados M., (2009) Knowledge Management For The Twenty-First Century: A Large Comprehensive Global Survey Emphasizes KM Strategy EMCIS Izmir Turkey July

    Coakes E., Smith PAS., Alwis D., (2009) Leveraging Communities for Sustainable Innovation: A Commentary In The Future of Innovation Conference, International Society for Professional and Innovation Management, Vienna, June

    Orendorff D., Ramirez A., Coakes E.,( 2008)  ‘Validating A Knowledge Transfer Framework In Health Services’ ICMCC  held Westminster June. [note this conference paper was also published as a book chapter]

    Coakes E and Young N (2007) Transforming Procurement in the UK Immigration Directorate IRMA (May) In Khosrow-Pour M., Managing Operations and Communications with Information Technology Hershey: IGI Publishing pp17-22

    Ramirez A., Coakes, Smith P., Hine M., Smith-Chao S., Symposium on The Sociotechnical Approach in Information Systems  ASAC 2007

    Coakes E., and Smith P. A., (2006) Using Communities of Practice for Sustainable Change Management: A commentary KMAC06 Aston July 

    Coakes E., and Smith P. A., (2006) Communities of Practice and Change-Supporting Innovation BIOPom 2006 June Westminster

    Coakes E and Young N (2006) Procurement Transformation in the Immigration Directorate: the Money Tree Project.BIOPom 2006 June Westminster

    Coakes E., Bradburn A., Shearer J., Dotsika F. & Barnett N., (2005) A Risky Business Retirement (for Higher Education) IRMA 2005 May: San Diego in M. Khosrow-Pour Managing Modern Organisations with Information Technology Vol2 IGP: Hershey pp1110-1111 ISBN 159140822-9

    Coakes E., Bradburn A., Shearer J., Dotsika F. & Burke T., (2004) Knowledge creation and sharing mechanisms: from Heads (of Departments) to Hands (of staff) The Management Conference Greenwich Aug 2004 CD

    Bradburn A., & Coakes E., (2004) Intangible assets and social, intellectual and cultural capital: origins, functions and value OKLC Innsbruck April CD

    Coakes E., Bradburn A., & Sugden G., (2003) Managing and leveraging knowledge for organisational advantage in J. Edwards (ed) KMAC03 Birmingham: Aston University July pp54-65 CD

    Coakes E., Bradburn A., Shearer J., & Burke T., (2003) Knowledge creation and sharing mechanisms: from heads to hands in F.McGrath & D. Remenyi (eds) 4th ECKM Oxford:MCIL pp181-190 ISBN: 0-9544577-2-2.

    Coakes E., & Aidoo H., (2003) Developing knowledge for customer management: a study of managing information in the developing world in G. N. Muuka (ed) 4th IAABD Conference London: Westminster April pp94-98 ISBN 0-9700504-0-5

    Willis D., Coakes E., & Wenn A., (2002) Use of email in educational establishments - an UK and Australian perspective in M.  Khosrow-Pour (ed) Issues and Trends of Information Technology Management in Contemporary Organisations Hershey: Idea Group Publishing IRMA 2002 Seattle May vol 1 pp821-823 ISBN 1-930708-39-4

    Bradburn A., Coakes E., & Sugden G., (2002) Searching for linkages between knowledge management, learning organisation and organisational culture within large service enterprises in the United Kingdom: what KM practitioners say in M. Khosrow-Pour (ed) Issues and Trends of Information Technology Management in Contemporary Organisations Hershey: Idea Group Publishing IRMA 2002 Seattle May vol 2 pp928-930 ISBN 1-930708-39-4

    Ratcliffe-Martin V., Coakes E., & Sugden G., (2000) Enhancing Knowledge Acquisition and Transfer in the University Sector BIT 2000 Manchester Nov 1-2   CD

    Coakes E., & Willis D., (2000) Computer Mediated Communication in Universities and Further Education Establishments – a comparison of use and utility in M. Khosrow-Pour  (ed) Challenges of IT Management in the 21st Century Hershey: Idea Group Publishing IRMA 2000 May Alaska pp202-6 ISBN 1-878-28984-5

    Coakes E., & Sugden G., (2000) Knowledge Management in the University Sector: some empirical results in M. Khosrow-Pour (ed) Challenges of IT Management in the 21st Century Hershey: Idea Group Publishing IRMA 2002 May Alaska pp1066-7 ISBN 1-878-28984-5

    Coakes E., (2000) Knowledge management: a sociotechnical perspective, Keynote speech in conference proceedings – OR42 conference   S. Clarke (ed) Operational Research Society (UK) Swansea Sep pp14-28 ISBN 0-90344022-9

    Coakes E., & Elliman T., (1997), Stakeholders and systems in a turbulent environment in R. Galliers, C. Murphy, S. Carlsson, H. R. Hansen, C. Loebbecke, R. O’Calllaghan (eds) 5TH ECIS Cork June III pp1060-68

    Coakes E., and Marchant K., (1996) Expert Systems in UK Organisations: an Empirical Analysis Third World Congress in Expert Systems - Critical Technology Korea  Feb pp1335-1342

    Coakes E., & Coakes J., (1994) BPR for developing information systems – a case study IFIP Software Quality and Productivity Conference Hong Kong Dec

 

Journal Special Editions

    Coakes, E., Duan Y., Alkaraghouly W., (2008)  A Special Issue: Using technology for innovation and knowledge sharing in SMEs: sociotechnical approaches. International Journal of Knowledge Management Systems

  Coakes E., and Ramirez A. (2007), Solving Problems in Knowledge Sharing with Sociotechnical Approaches The Learning Organization   14 5 (ranked 5th best  of the 20 best knowledge management journals worldwide)

Coakes E., (2007), Knowledge Management Challenges and Issues Journal of Knowledge Management Practice; http://www.tlainc.com/jkmpv8n107.htm

Coakes E., and Willis D., (2006) Editorial ‘Special Edition on Communities and Teams within Knowledge Management’ ORInsight Jan/Feb pp2-5 The OR Society UK

Edwards J & Coakes E (2003) ‘Knowledge Management and Intellectual Capital’ Special edition JORS Feb 54 2 The OR Society (ranked 3* in the Assoc of Business Schools)

 

Book Reviews

        Coakes E., (due) Knowledge Management and E-Learning By Liebowitz J., and Frank MS.  International Journal of Sociotechnology and Knowledge Development

Coakes E., (2009) Knowledge management in the Construction Industry: A Socio-Technical Perspective: by Sami Kazi: International Journal of Sociotechnology and Knowledge Development 1 (3) pp76-8

Coakes E., (2009) Strategic Knowledge Management in Multinational Organisations JORS 60 (3)  p437-437

Coakes E., (2007) KM by Stealth – Neil Sinclair KMRP 5 (1) pp154-6

Coakes E., (2007) Knowledge Leadership: the Art and Science of the Knowledge-Based Organization by S Cavaleri and S Seivert  KMRP due

Coakes E., (2005) Redesigning Human Systems – Enid Mumford Journal of Organisational and End User Computing 17 (1) pp58-60

 

All other works

14 other outputs and publications including Case Studies, University Working Papers,

ECoakes